Level 3 Customer Success Manager

Designed to give you the skills needed to enhance customer engagement, drive growth, and increase repeat business. Delivered through a combination of live online sessions, expert-led masterclasses, and in-person interactive learning, this course focuses on: • Customer value creation. Master the tools and strategies to drive success. • Management and leadership skills. Equip yourself to lead teams and manage relationships effectively. • Communication excellence. Learn to inspire and lead with impactful communication. This programme is an opportunity to earn a CMI Level 3 Professional Qualification. It is tailored to bridge skills gaps and deliver lasting business growth through exceptional customer relationships.